Personal Data Protection

Privacy Policy raja328

Your privacy is our priority. raja328 is committed to protecting every piece of personal information you share with us — with the latest encryption, transparent data handling policies, and full respect for your privacy rights as our member.

Last Updated: 1 January 2026
256 SSL Bit Encryption
0 Sale of Data to Third Parties
24/7 Security Monitoring
100% Data Stored Securely

Raja328's Privacy Commitment

Six key pillars that demonstrate Raja328's commitment to protecting your data and privacy

Layered Data Encryption

All data transmitted between your device and raja328 servers is protected by 256-bit SSL encryption — the same security technology used by leading banking and financial institutions in Malaysia.

No Sale of Personal Data

Raja328 has never and will never sell, rent or share members' personal data to any third party for marketing purposes without the explicit consent of the member concerned.

Your Data, Your Control

As a raja328 member, you have the full right to access, correct and request deletion of your personal data at any time through our official support channels, which operate 24 hours a day.

Secure & Integrated Servers

Member data is stored in a server environment protected by multi-layered firewalls, real-time intrusion detection systems, and automatic backups — ensuring your data is never at risk.

Transparent Cookie Controls

Raja328 only uses cookies necessary for platform functionality and improving user experience. You can manage your cookie preferences at any time through your browser or platform settings.

Regulatory Compliance

The Raja328 Privacy Policy is drafted in accordance with the provisions of Malaysia's Personal Data Protection Act 2010 (PDPA) and international best practices in the handling of online users' personal data.

1 Introduction

Raja328 ("we", "our platform") takes the protection of personal data extremely seriously. This Privacy Policy explains in detail how we collect, use, store and protect your personal information when you use the raja328 platform at raja328.vin.

This document is prepared in compliance with the requirements of the Personal Data Protection Act 2010 (PDPA) Malaysia and forms part of the overall agreement between you and raja328, together with Terms and Conditions as well as Responsible Gaming Policy us.

Important Note: By registering an account or continuing to use the Raja328 platform, you confirm that you have read and fully understood this Privacy Policy. If you do not agree with any provision herein, please discontinue use of our platform.


2 Information We Collect

Raja328 collects various categories of information to ensure the platform operates smoothly, processes your transactions and meets regulatory requirements. Below is a summary of the data we collect:

Data Categories Data Examples Purpose of Collection
Identity Data Full name, date of birth, IC/passport number Identity verification (KYC), legal compliance
Contact Data Email address, phone number, residential address Account communications, transaction notifications
Financial Data Bank account details, e-wallet numbers, transaction records Deposit and withdrawal processing
Technical Data IP address, browser type, operating system, device ID Account security, fraud detection
Usage Data Game records, betting history, login activity Platform improvements, loyalty programs
Preference Data Game preferences, notification settings, preferred language Personalizing the user experience

We may also collect information from legitimate third-party sources such as identity verification agencies and payment service providers, solely for verification and fraud prevention purposes.


3 How We Use Your Data

Every piece of information we collect is used for a clear and lawful purpose. raja328 does not use your data beyond the scope stated here without prior notice to you.

  • Processing account registration and verifying your identity through established KYC procedures
  • Enabling and processing all financial transactions including deposits, withdrawals, and bonus payments
  • Detecting and preventing any fraudulent activity, money laundering, or platform exploitation
  • Sending you important notifications related to your account, transactions, and relevant promotions
  • Ensuring compliance with applicable regulatory and legal requirements
  • Improving the user experience through usage pattern analysis and member feedback
  • Providing effective customer support when you contact our team
  • Sending relevant marketing communications, subject to your opt-in preferences

Opt-Out Right: You may opt out of marketing communications from Raja328 at any time by contacting our support team or through your account settings. This will not affect essential communications related to your account and transactions.


4 Sharing Information with Third Parties

Raja328 does not sell your personal data to any third party. However, in the course of legitimate platform operations, we may share necessary information with the following categories of parties, and only to the extent required:

  • Payment Service Providers: FPX, DuitNow, Touch 'n Go, Boost, and GrabPay to process your financial transactions
  • Game Providers: Licensed game developers providing game content on the raja328 platform
  • Identity Verification Services: Third-party agencies for KYC verification and required background checks
  • Legal Authorities: Government agencies or regulatory bodies where required by law or a valid court order
  • Technical Infrastructure Providers: Trusted cloud computing and cybersecurity services to manage the platform's technical operations

All third parties working with raja328 are bound by strict confidentiality agreements and are required to uphold data protection standards at least equivalent to those we apply ourselves.

International Transfers: In cases where your data needs to be processed outside Malaysia, Raja328 ensures that adequate protections are in place through appropriate mechanisms such as standard contractual clauses or equivalent data protection requirements.


5 Data Security

Protecting your personal data from unauthorized access, loss, or misuse is raja328's top priority. We implement comprehensive technical and organizational security measures, including:

  • 256-bit SSL encryption for all data communications between your device and our servers
  • Encryption of sensitive data stored in databases using the latest encryption algorithms
  • Two-factor authentication (2FA) available for all member accounts for an additional layer of protection
  • Round-the-clock 24/7 security monitoring by a dedicated cybersecurity team
  • Regular vulnerability scanning and penetration testing
  • Strict internal access controls — only authorized staff may access sensitive member data
  • Automated encrypted data backups to ensure service continuity

Shared Responsibility: While raja328 takes all reasonable steps to protect your data, account security also depends on your own actions. Please ensure your password is strong, unique and not shared with anyone. Enable two-factor authentication for maximum protection.


6 Cookies & Tracking Technologies

Raja328 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

  • Essential Cookies: Required for core platform functions such as login authentication and session security. These cookies cannot be disabled without affecting platform functionality.
  • Performance Cookies: Helping us understand how members use the platform so we can make continuous improvements.
  • Functional Cookies: Saving your preferences such as language, display settings, and game preferences for a more personalized experience.
  • Analytics Cookies: Used to analyse platform traffic and usage patterns on an aggregated and anonymised basis for improvement purposes.

You can manage your cookie preferences through your internet browser at any time. Please note that disabling certain cookies may affect the functionality and your experience on the Raja328 platform.


7 Data Storage & Transfers

Raja328 retains your personal data for as long as your account is active and for the period required thereafter to fulfil legal obligations, resolve disputes and enforce our agreements.

  • Active account data is retained for as long as your account remains active on the Raja328 platform
  • After account closure, certain data may be retained for up to 7 years to comply with anti-money laundering (AML) legal requirements and financial reporting obligations
  • Financial transaction records are retained for the period prescribed by applicable Malaysian legislation
  • Data that is no longer required will be securely deleted or anonymised in accordance with strict data disposal procedures

Secure Storage: All raja328 member data is stored in data centres protected both physically and digitally. Access to data storage facilities is restricted and continuously monitored to prevent any unauthorised access.


8 Your Rights as a Member

Under Malaysia's Personal Data Protection Act 2010 and Raja328's policy, you have the following rights regarding your personal data:

Right of Access

You have the right to request a copy of the personal data we hold about you at any time.

Right to Rectification

You may request the correction of any inaccurate or incomplete personal information.

Right to Erasure

You may request the deletion of your personal data, subject to our legal obligations.

Right to Object

You have the right to object to the processing of your data for direct marketing purposes at any time.

Right to Data Portability

You may request your data in a machine-readable format for transfer to another platform.

Right to Restriction of Processing

You may request that we restrict how we use your data under certain circumstances.

To exercise any of the above rights, please contact the raja328 support team via live chat or our official email. We will endeavour to process your request within 30 days business days from the date of receipt.


9 Children's Privacy

The raja328 platform is strictly for users aged 18 and above. We do not knowingly collect or process personal data from any individual under the age of 18.

  • If we discover that we have collected personal data from a minor without verified parental or guardian consent, we will take immediate steps to delete that information
  • The raja328 registration process includes age verification checks designed to prevent underage individuals from registering
  • Parents or guardians who are concerned that their child may have registered an account at Raja328 are encouraged to contact us immediately

10 Privacy Policy Amendments

Raja328 reserves the right to update this Privacy Policy from time to time to reflect changes in our data handling practices, legal requirements or new technological developments.

  • Any significant amendments will be communicated to members via in-platform notifications or to their registered email address at least 14 days before the amendment takes effect
  • The "Last Updated" date at the top of this document will be updated each time an amendment is made
  • Continued use of the raja328 platform after any amendments take effect constitutes full acceptance of the updated Privacy Policy
  • Previous versions of the Privacy Policy are retained and can be requested from our support team for historical reference

Stay Informed: We encourage you to review this Privacy Policy periodically. If you have any questions about the amendments made, the Raja328 support team is available to assist you via 24/7 live chat.


11 Contact Us

If you have any questions, concerns or complaints regarding this Privacy Policy or the way raja328 handles your personal data, please do not hesitate to contact us through the following channels:

  • Live Chat: Available on the raja328 platform, 24 hours a day, 7 days a week in Bahasa Malaysia
  • Official Email: [email protected] (response within 1–2 business days)
  • FAQ: Visit page FAQ us for answers to commonly asked privacy questions

We are committed to addressing every privacy enquiry seriously and providing clear, accurate, and helpful responses within a reasonable timeframe. Your satisfaction and trust are the foundation of our relationship with you as a valued Raja328 member.

Privacy Assured, Gaming Made Easier

Register your Raja328 account today and play with complete confidence — your personal data is protected by the latest security technology at all times.

256-bit SSL Encryption
No Sale of Personal Data
Malaysia PDPA Compliance
Your Data, Your Control
24/7 Privacy Support
Bahasa Melayu